Privacy Policy
Last updated: August 2026
Introduction
eGram ("we," "our," or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management platform.
eGram is a product of Spatcan Development Company Limited.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: Name, contact details, and identification information provided by schools, administrators, teachers, students, and parents.
- Academic Information: Attendance records, grades, assessment results, and learning progress data.
- Financial Information: Payment information for school fees (processed securely through third-party payment processors).
- Usage Data: Information about how you use the platform, including login times and feature usage.
- Device Information: IP address, browser type, and device information for security and service improvement.
How We Use Your Information
We use the collected information for various purposes:
- To provide, maintain, and improve our school management services
- To process school fee payments and generate receipts
- To track and report student attendance and academic performance
- To facilitate communication between schools, teachers, students, and parents
- To send notifications, updates, and important announcements
- To ensure security and prevent fraudulent activities
- To comply with legal obligations and school administration requirements
Information Sharing
We may share your information in the following circumstances:
- Within the School Community: Authorized school administrators, teachers, students, and parents may access relevant information based on their roles and permissions.
- Service Providers: We may engage third-party service providers to perform services on our behalf (e.g., payment processing, data hosting, analytics).
- Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred.
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of sensitive data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Restricted access to personal information among our staff
While we strive to protect your information, no method of transmission over the internet is completely secure.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location and applicable laws, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Objection to processing of your information
- Restriction of processing of your information
- Data portability
To exercise these rights, please contact us at support@egramapp.com.
Children's Privacy
eGram is designed for use by educational institutions. Student information is collected and processed with the involvement and consent of schools and parents/guardians as appropriate. We comply with applicable laws regarding the collection and processing of children's information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the new policy on our platform and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: support@egramapp.com
- Website: egramapp.com